I am a pro photographer
At last I can call myself a pro photographer. Something made me check my iStockphoto stats and I had sold a photo. It is the one above. I never thought that a cricket one would be my first sale. Not a huge market, I am sure. This has made my weekend. I don't suppose this will open the floodgates, but at least I have sold one.
I now have to decide how to spend that 70p/$1.40. Well done to Jason on a great delivery.
Garmin Service
Last week I had to send my Forerunner 305 back to Garmin for repair. It was out of warranty, but I rang up their tech support line for advice. I was told they would take a credit card number and if they couldn't easily fix it, they would charge my card £57. I thought this was fair as most companies would charge just to look at it.
I posted it back to them last Tuesday, Friday I got it back. Actually I got a refurbished replacement model at no charge. I was surprised so I rang them up to confirm. It had gone through as out of warranty, but no charge had been put through either. I decided it was best not to debate too much
What a turn round though. Sent on
the 19th, back on 22nd.
Group Logic Customer Service
Last weekend I had to
work. We were upgrading to a SAN. At the same time we
installed our upgrade of Extremez-ip v5 by GroupLogic.
As ever, it was a very simple install. It went
straight over the top of v4 and left all shares in
place. I typed in the licence code and all was
well. For some reason I decided to click on the
license button. You can imagine my shock when I
saw I had 10 licences. It was meant to be 100.
I was now in a panic. I really didn't want to go back
to v4. I tried to call support, but no answer. I
wasn't surprised, but I was desperate. I decided to
email on the off chance someone would read it. I was
shocked. I got an email back within 30 minutes saying
they had looked up our account and the codes were
indeed incorrect. New ones were in the same email and
I was up and running. I even got a call from one of
their customer service people. I will have to call
them back tomorrow. I missed the call.
I know it was their error, but the service I got to
fix this issue was superb. It was late Saturday in
the States and I still got a reply and a fix. Well
done GroupLogic.
Cisco VPN Client - Error 51
Last night I my VPN client wouldn't load. It was complaining it could not connect to the subsystem. It returned an error 51. After doing some research around the web, I found this command. It is very handy. It means I don't have to reboot. Just go to the terminal and type in the following.
sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart
