We have been using the wonderful iShowU all week at work, but hit a big problem. All our PAL output looked horrible. I went straight to the forums at shinywhitebox. Neil, the developer, asked me to ichat with him and for 2 hours we worked through it. I have never worked with a company that gives that sort of support. Normally, its try this or that and call me back if it doesn't work. We sent files back and forth and found the answer.

It turned out that the files were fine, but looked poor on screen because of a Quicktime preference that had not been set correctly: Use high-quality video setting when available.



You won't notice if you are just watching PAL video, but as this was a screencast with text, it was not good.